Support

Write to hello@foreshadowpm.com and a person will answer. We aim to reply within one business day.

What helps us answer faster

• The email address you sign in with, and your company's name.
• What you were trying to do, and what happened instead.
• A screenshot, if something looked wrong.
• Whether you were on the iPhone app or the web app.

Common questions

I forgot my password. On the sign-in screen, enter your email, choose "Forgot password?" and follow the link we send you to set a new one.

I did not get my invitation email. Check the spam folder first — invitation links expire after 24 hours. Any administrator on your team can re-send it from the Team page.

I am not getting notifications. Check Profile → Notifications in the app, and that notifications are allowed for Foreshadow in the iPhone's Settings.

I want to delete my account. Profile → Danger zone → Delete account. If you own a workspace with other people in it, hand ownership to another superadmin on the Team page first.

I want to close our whole workspace. Email us from the owner's address and we will take care of it.

Reporting a security issue

Email hello@foreshadowpm.com with the details. Please give us a reasonable chance to fix it before disclosing it publicly.